The Orthodontic Practice

braces@btinternet.com
29 New Rents Ashford Kent TN23 1JJ Tel: 01233 610387 Fax: 01233 638255 email: braces@btinternet.com
Important Information: Coronavirus (COVID-19)

corona virus info

Coronavirus (COVID-19)

We have been instructed by NHS England to stop all routine non urgent orthodontic care. 

We will continue to offer support, advice and care for our patients within the boundaries set by NHS England.

If you have a problem with your brace, please follow the steps outlined below, only progressing to the next step if the problem has not been resolved:

STEP ONE
Visit the British Orthodontic Society Website for very practical patient advice including self help advice
A. Advice sheet for Orthodontic Emergencies - https://www.bos.org.uk/News-and-Events/COVID19-BOS-Advice/Patients-Advice
B. Watch the self help videos - https://www.bos.org.uk/News-and-Events/COVID19-BOS-Advice/Patients-Advice/Patients-Information-Videos

STEP TWO
1.Using WhatsApp-If you are happy with the security offered by WhatsApp, please message the clinician directly by sending them a photo of the problem along with the symptoms
2.They will then respond to you on WhatsApp.

STEP THREE
If the clinician advises that it is necessary to speak to you over the phone then please call the following numbers:
A. Mr Hayes 07511287491 (Monday to Wednesday 9.00-4.30)
B. Miss Homewood 07563815183 (Thursday and Friday 9.00-4.30)

If you require red wax, please text 07759487729 with your name and address. The wax will be sent directly to you.

Please note, as a practice, we are NOT able to book routine appointments until advised to recommence routine orthodontics by NHS England.  Please check the website for updates.

Please ensure the practice holds your up to date contact details on file

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